In the course of our business we collect and hold personal information. The purpose for collecting this personal information is to develop a complete understanding of a person so that we can develop financial plans and reviews that are appropriate to their circumstances, needs and objectives.
Wherever it is practicable, we will give clients the option of not providing full personal information. However, failure to provide full and complete personal information that we request may mean that we are unable to provide financial services to the client fully and properly.
Use and Disclosure
We will only use a client’s personal information for the main purpose we informed the client that it was needed for, unless otherwise authorised by the client.
Once we hold personal information we will take reasonable steps to keep it accurate, complete and up-to-date. At the outset, we will explain to our clients the importance of them notifying us of any changes to their circumstances. For clients who receive regular reviews, we will verify their circumstances at the time of review.
We will take reasonable steps to ensure that this information is kept secure with the purpose of ensuring that no unauthorised persons will have access to the information.
If clients ask, we will take reasonable steps to tell them what personal information we hold about them, for what purposes, how we collect, hold, use and disclose that information.
Access and Correction
We will facilitate access to information by allowing an inspection of personal information in person, or by providing copies or a summary of relevant documents, depending on what is most appropriate in the circumstances, following receipt of a request. Any charge we make for providing access will be reasonable.
We will not adopt as our own any identifiers that clients may provide to us such as Tax File Numbers, Medicare numbers etc. In the case of client Tax File Numbers, we will only maintain a copy of the Tax File Number and use it for tax related purposes if the client authorises us to do so.
We respect a person’s right not to identify his or her own self, where lawful and practical. This would not apply to circumstances under which we normally deal with people, because to prepare a financial plan we would need a person’s identity.
Sending Data Overseas and Third Party Websites
We will not send any personal information about our clients overseas unless the client consents to this.
We do not collect sensitive information (such as a person’s religious beliefs or political persuasion) unless the person freely offers this information and we believe it is necessary to develop a financial plan that is appropriate to their needs.